MTX Privacy Policy

Last Updated: March 10, 2025

MTX ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information when you interact with our services, including our website, mobile app, and related services (collectively referred to as "Services").

1. Information We Collect

We collect personal information in various ways:

Information You Provide to Us:

• Basic Information: Name, email address, username, Telegram Id, and other contact details.
• Financial Information: trading history and transaction processing.

Information We Collect Automatically:

• Device and Browser Information: Data about the device you use (OS, device model, etc.), IP address, location, and device identifiers.
• Usage Information: Data about your interactions with our Services, such as pages visited, time spent, transaction details, and customer support communications.

Information from Third Parties:

We may receive information from third parties like third-party service providers, and public databases. This may include transaction history.

2. How We Use Your Information

We use your personal information for various purposes:

• To Provide and Improve Our Services: Including creating and managing your account, processing transactions, and ensuring smooth operation of the app.
• To Communicate with You: Sending you updates, account notifications, and responding to customer support queries.
• For Research and Development: Analyzing trends, usage patterns, and improving our services.
• To Ensure Security and Compliance: We use your information to monitor for maintain the security of the platform.
• Marketing and Promotional Activities: With your consent, we may send marketing communications.

3. Sharing Your Information

We do not sell your personal data but may share it in the following situations:

• Service Providers: We share your information with trusted third-party vendors who provide essential services like payment processing, cloud storage, and customer support.
• Blockchain: Transactions conducted on our platform will publicly recorded on the blockchain, which is a public ledger.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or court orders, or to protect our legal rights and interests.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal information may be transferred as part of that process.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal requirements. When your account is closed, or upon your request, we may delete or anonymize your personal data.

5. Security

We employ physical, technical, and administrative safeguards to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information, including the right to access, update, or delete your data. You may also withdraw consent for certain uses of your data at any time.

• Access and Correction: You may access or correct your personal data by logging into your account or contacting customer support.
• Deletion: You may request the deletion of your personal data, subject to legal obligations.
• Opt-Out: You can opt-out of marketing communications by following the instructions in the emails or app notifications.

7. International Transfers

We may transfer your data to countries outside your country of residence, including the United States, where privacy laws may not be as protective as those in your jurisdiction. We ensure that all transfers comply with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]